Contract Case Studies

Below are examples of the kinds of contracts we have with our clients:

Annual IT management and support contract (example 1 day/week/ 50 days year) for medium size business (up to 100 workstations on network)

Example A

· strategic technical advice on all the development of the network, PC’s and peripherals including inter-office and external communications
· strategic investment advice on the network, PC’s and peripherals
· working in partnership with the client to procure new equipment through tender procedures on behalf of the company
· installation of new equipment for the network, PC’s and peripherals
· installation of infrastructure for inter-office and external communications
· maintenance (upgrades and repairs) of all PC’s
· migration of applications to new software packages as and when required
· audits of need and inventories of existing equipment
· software review as and when required
· logging tasks and recording time spent at completing tasks
· meetings with client to develop and produce IT strategy
· on call support (telephone and site) for staff

Annual IT management and support contract (example 10 -15 days year) for small businesses (between 5 – 15 workstations on network)

Example B

Installation of a new network comprising a 10-day contract including:

· Installation and maintenance of the network with further installations as and when required
· Strategic technical advice on the development of the network, PC’s and peripherals
· Recommendation of, and procurement of, hardware and software for the company
· Installing new software packages and updating software as required
· On call support (telephone and site) for staff as and when required

Example C

Software Review Project comprising 2 day contract

Review all available software packages on the market for a specialist requirement including:

· Research through a wide range of sources available software packages
· Shortlist and recommend which package is most appropriate for the clients needs
· Organise product demonstrations and advise on way forward

Locations

Courtland Services Partnership Ltd are able to provide support and consultancy to your business across the whole of the UK.